Ordering is simple.
Use our online catalogue to choose the products you require and add them to your basket.
Once you are happy with your choices, submit the order
We will contact you in order to take payment for your goods and give you a delivery date.
If you have any queries about the shop or the products we supply then please contact us.
Tel: +44 (0)1562 825286
Fax: +44 (0) 1562 825284
e-mail: info@SevernBiotech.com
Card Payments will be taken over the telephone.
Bespoke Orders
We are very happy to accept bespoke orders. Please contact us with
details of the formulation, volume required, number of units,
specification criteria and any other relevant information. We will get
back to you with a quotation.
Terms of sale
Payment terms are net 30 days
Pro-forma invoices with first order for new accounts
New accounts will need to prove trading history prior to opening a credit account.
Prices are subject to change without notice and exclusive of VAT
Credit cards Access Visa Amex, Debit, and switch are also accepted transaction fee 2.5%.
For full Terms and Conditions of Sale click here (link to Terms pdf)
Bulk Pricing
If you would like to enquire about larger quantities, special packaging or custom sizes of any product please contact sales on info@SevernBiotech.com
Shipping
Please contact customer services for lead times and shipping charges.
Returns
All
returns are at the discretion of Severn Biotech Ltd the "vendor" and
require an authorisation letter/communication There is a 20% restocking
fee on all goods returned due to customer ordering errors.
Warranty
Each
product is shipped with a certificate of Analysis (CofA) stating the
conditions and results of product performance tests. Severn Biotech
warrants that the product will meet but not exceed these specifications,
under normal conditions laboratory. Any product not conforming to
specification must be notified to Severn Biotech within 48 hours
receiving the goods. Our obligation is limited to remedy non conforming
product by replacement in the event that the product is deemed to be
defective.No other warranties are expressed or implied. Severn Biotech
Ltd is not liable for consequential damages.
HM Customs and Excise
Ethanol is subject to custom duty and orders for duty free Ethanol must be accompanied by an up to date DFS customs declaration.

